A flow chart, as opposed to other methods of communication such as written text or verbal description or no method at all, offers several benefits in work process improvement.
First among them is visual clarity. While workers may have different levels of ability in written comprehension and a propensity to interpret and define textual objectives in different ways, a flow chart can offer a simple and unambiguous instructional dynamic. Second, flowcharts provide the benefit of documentation of work processes and can be referred to when conducting efficiency analyses and gap analyses. Other benefits include the compartmentalization of problems into easily manageable parts and better coordination between multiple stakeholders.
The most important step in developing a process flowchart is defining the problem or process the chart seeks to provide guidance on. Once the process has been defined, it should be documented. Finally, before deploying the flowchart it should be user tested and, if necessary, revised to ensure it can function in the "real world."
Thursday, April 19, 2012
Suggest the major benefits of utilizing a flow chart to define and improve a work process. Outline the key steps required to construct and develop an effective flow chart.
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